Work at the National Trust for Historic Preservation

Cashier

Department: Historic Sites
Location: Alexandria, VA

JOB SUMMARY

 The cashier serves as an informed ambassador for the Woodlawn & Pope-Leighey House and the National Trust for Historic Preservation, providing excellent customer service, admissions and museum shop support as a cashier.

This is a part time, seasonal position in which weekend hours are required. The museum is open Friday through Monday from March through December. 

DUTIES

  •  Provide a positive introductory experience for all visitors and ensure that the museum is secure and properly monitored throughout the day.
  •  Conduct opening procedures that prepare the museum to receive visitors and closing procedures that ready the museum for the following day.
  •  Set up admissions desk and museum shop to include: preparing the register and cash drawer; reviewing online ticketing; and restocking museum shop items as needed.
  •  Sell admissions tickets and receive payments for museum shop purchases.
  •  Close and balance the cash register each evening and generate closing reports to accompany the deposit for the day.
  •  Provide visitor orientation, answer visitor questions both in person and on the telephone.
  •  Provide exceptional customer service to all site guests and interact positively and professionally with site colleagues.
  •  Assist with museum shop merchandise ordering and inventory processing.
  •  Convey the mission of the individual site and the National Trust for Historic Preservation, including announcing current initiatives and upcoming programs and events.
  •  Assist in monitoring collections security (building(s), objects, grounds) and visitor safety, responding calmly and professionally to emergencies and promptly notifying supervisor of incidents or unsafe conditions.
  •  Assist as needed with museum activities and other additional duties and responsibilities.

QUALIFICATIONS

  •  Ability to commit to weekend work, at least one weekend day a week.
  •  Experience in retail establishments and the hospitality field required.
  •  Ability to properly operate cash register and complete transactions with visitors in a professional and timely manner.
  •  Previous experience in a museum or historic or cultural setting a plus.
  •  Effective and engaging interpersonal skills. Excellent verbal and written communication skills, with ability to speak and read English fluently.
  •  Basic problem-solving skills, including issue identification and prioritization.
  •  Demonstrated ability to engage effectively with a variety of internal and external stakeholders, including culturally diverse audiences, patrons and guests.
  •  Ability to adapt and be flexible in a dynamic work environment.
  •  Entrepreneurial spirit and skill set a plus.
  •  Regular and reliable attendance required.
  •  Ability to work weekends, holidays and evenings.
  •  Minimum physical requirements include but are not limited to: Ability to stand or be active for periods up to 6 hours; lift book or merchandise boxes; walk over uneven terrain; climb stairs.
  •  BA or equivalent work experience required; studies in retail and hospitality- or site-related fields a plus.

APPLICATION INSTRUCTIONS
Please email your resume in .doc, .docx, .pdf, .txt, .rtf, .html, or .ascii format to the address below. If you wish to enclose a cover letter, please include it in the body of your email message.

The National Trust for Historic Preservation an equal opportunity organization and does not discriminate on the basis of race, color, religion, national origin, sex, age, sexual orientation, veteran status, or disability.  The National Trust for Historic Preservation  actively seeks opportunities to include members of these groups in its programs and activities.


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