Work at the National Trust for Historic Preservation

Museum Guide, Woodlawn/Pope-Leighey House Historic Site

Department: Historic Sites
Location: Alexandria, VA

The Museum Guide serves as an informed and friendly ambassador for the site and the National Trust for Historic Preservation as well as an events assistant, providing individual or group tours to interpret the history of the site and assisting with exciting and varied events and programs occurring at the site.

This is a part time, hourly seasonal position, requiring a minimum of 40 hours/month, including some weekends, evenings and holidays.

DUTIES

  • Interpret the site, its architecture, landscape, and/or artifacts through interactive experiential tours that encourage visitors to better understand and appreciate the site within historical and contemporary contexts.
  • Engage visitors in active observation, discussion and synthesis during guided tours.
  • Respond to different groups of visitors (adults, school children, families) by varying tour content and techniques as appropriate.
  • Convey the mission of the individual site and the National Trust for Historic Preservation, including announcing current initiatives and upcoming programs and events.
  • Provide exceptional customer service to all site guests and interact positively and professionally with site colleagues.
  • Assist in monitoring collections security (building(s), objects, grounds) and visitor safety, responding calmly and professionally to emergencies and promptly notifying supervisor of incidents or unsafe conditions.
  • Assist with events, including weddings and special themed events, exhibiting excellent customer service to guests and vendors, providing site security, and offering overall operational assistance to ensure the events are successful.
  • Attend all required in-service training sessions and contribute insights drawn from tour experiences and visitor response. Participate actively in training programs and other opportunities in order to expand site knowledge and strengthen interpretive skills.
  • Assist as needed with visitor services and operations, including visitor orientation, answering phones, shop retail and ticket sales.
  • Opportunity to participate in innovative educational and preservation programs and activities. 

 

QUALIFICATIONS

  • BA or equivalent work experience required; studies in history, architecture or other topics related to specific site programs preferred. 
  • Experience in public speaking, presenting educational or promotional information to the public, or other customer service role. Previous experience as an educator, guide, tour leader or related role preferred; experience in a museum, historic or cultural setting or retail establishment a plus.  
  • Knowledge of and enthusiasm for history, architecture or other cultural topics related to the site preferred.
  • Experience in assisting with events in a museum or arts-related organization preferred.
  • Effective and engaging presentation skills. Excellent verbal and written communication skills, with ability to speak and read English fluently. Bi-lingual fluency (in English and Spanish or other language) a plus.
  • Demonstrated ability to engage effectively with culturally diverse audiences, and audiences of varying age.
  • Basic problem solving skills, including issue identification and prioritization.
  • Ability to adapt and be flexible in a dynamic work environment
  • Ability to continually develop skills related to use of rapidly changing technology and communications best practices.
  • Entrepreneurial spirit and skill set a plus.
  • Ability to work weekends, holidays, evenings.
  • Ability to work a minimum of 40 hours per month. 
  • Ability to work outdoors in varying weather conditions. 
  • Minimum physical requirements include but are not limited to: Ability to stand for periods up to 60 minutes; walk over uneven terrain; climb stairs; lift and carry loads of 20 pounds or more on an occasional basis.

HOW TO APPLY: 

Please email resume and cover letter to: 766625-CJB-0@nthp.hrmdirect.com. 

APPLICATION INSTRUCTIONS
Please email your resume in .doc, .docx, .pdf, .txt, .rtf, .html, or .ascii format to the address below. If you wish to enclose a cover letter, please include it in the body of your email message.

The National Trust for Historic Preservation an equal opportunity organization and does not discriminate on the basis of race, color, religion, national origin, sex, age, sexual orientation, veteran status, or disability.  The National Trust for Historic Preservation  actively seeks opportunities to include members of these groups in its programs and activities.


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